Frequently Asked Questions
Everything you need to know about your Nutan Vastra shopping experience.
What is the typical delivery timeframe for my order?
Most orders are processed within 24-48 hours. Standard domestic shipping usually takes 5-7 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unworn items with original tags intact. Simply visit our returns portal to initiate a request.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your best-fitting garments for accuracy.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
How should I care for my Nutan Vastra ethnic wear?
To maintain the quality of our fabrics and intricate embroidery, we recommend dry cleaning for silk and heavily embellished items, and gentle hand washing for cotton garments.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email and SMS containing a tracking link and a unique tracking ID to monitor your shipment in real-time.